Imagine checking into a hotel and finding a beautiful handwritten-style welcome note in your room.
It sounds like a small gesture, but it can make a big impact.
Handwritten-style letters show your guests that you’ve taken the time to think about them personally. Whether it’s an invitation to an event, a thank-you note, or a birthday card, these touches make your guests feel valued and appreciated.
It’s the kind of thoughtful detail that turns a good stay into an unforgettable one.
Standing out from the crowd
In the hospitality market, it’s essential to differentiate yourself from the competition. While many hotels, events companies and restaurants rely solely on digital communication, the rarity of a handwritten note can make your establishment stand out.
This unique approach highlights your commitment to providing exceptional service and attention to detail, qualities that guests will remember and appreciate.
Knock the guest experience out of the park!
Guests seek experiences that feel special and memorable. Handwritten-style letters contribute to this by adding a touch of sophistication to their stay. A thoughtful card upon arrival or a personalised note with a special offer can make guests feel like they are valued and welcome.
Turn first-time visitors into lifelong guests
Handwritten-style letters can help turn first-time visitors into lifelong guests.
By sending a birthday card, an anniversary greeting, or a booking reminder, you show that you remember and value your guests beyond the period of their stay.
This level of personalised attention can keep guests coming back year after year. It’s these long-term relationships that are the foundation of a successful hospitality business.
Reflecting your brand’s personality
Handwritten-style communications offer a clever and tangible way to display your brand’s personality.
The tone, style, and presentation of the note can reflect your unique brand values. Whether your brand exudes luxury, warmth, or a quirky charm, handwritten notes can convey these qualities in a tangible and tactile way – because you can’t hold an email in your hands!
Encouraging 5-star feedback
If Mr & Mrs Smith enjoyed a great time at your hotel, venue or restaurant, you want to know about it! Guests who receive handwritten notes are more likely to feel positive about their experience and share their thoughts online.
This can lead to an increase in positive reviews on platforms like TripAdvisor and Google which are crucial for attracting new guests, as many potential customers rely on these reviews when making their booking decisions.
There’s no place like home
Travelling, especially to a new place, can sometimes feel impersonal and overwhelming. A handwritten-style letter with simple ideas like addressing the guest by name and including the name of the manager’s favourite local restaurant can make a guest feel more at ease and comfortable in their new surroundings.
Get Started with a Free Sample Pack from Pen Written Post
Pen Written Post offers beautifully crafted handwritten-style notes that will make your guests feel truly special.
Visit Pen Written Post and discover how a personal touch can transform your hospitality business. Don’t miss out on this opportunity to wow your guests and stand out from the competition.
To see the difference for yourself, claim your free sample pack today!