
Some companies only want to handle “big” jobs. Others only want the small ones.
At Pen Written Post, we do both:
- 500 handwritten letters for a targeted, high-touch outreach
- 500,000 + handwritten direct mail pieces for national campaigns and everything in between – without compromising quality, consistency, or your brand voice
Whether you’re testing a new market or rolling out a full-scale customer retention push, our handwritten direct mail service is set up to scale smoothly. You get the same attention to detail, the same level of craftsmanship, and the same thoughtful delivery no matter the volume.

Because your brand doesn’t get smaller just because the list is.
Why Pen Written Post Is the Best Handwritten Direct Mail Company in the UK
Pen Written Post is a UK-based handwritten direct mail company specialising in authentic, personalised letters for businesses. Our clients come to us for one reason: handwritten mail gets noticed – and it gets replies. They stay because we get the job done well.
We’re a growing operation with proper structure, and with the founders extensive marketing agency experience we are built to deliver campaigns that marketing teams can trust.
A growing team with real expertise
Pen Written Post is led by marketing professional Daniella Paolozzi, supported by dedicated teams across the business:
- Sales team – helping clients shape offers and rollouts
- Production team – a growing department managing handwriting, fulfilment, and capacity
- Compliance team – keeping everything GDPR-safe and squeaky clean
- Marketing and Copywriting team – ensuring campaigns align with strategy and conversion goals
- Quality Control department – obsessing over the details so you don’t have to
That means you’re not just buying handwritten letters. You’re getting an end-to-end direct mail partner that understands brand, targeting, timing, and response rates.
You know… the things that actually make campaigns work.

