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Estate Agents Are Ditching Flyers for Felt-Tips (And It’s Working)

Why a Simple, Unbranded Card Might Be Your Secret Weapon in a Digital World

The Unexpected Power of Pen and Paper

In an era dominated by digital communication, the humble handwritten note is experiencing a renaissance, particularly in the property sector. Estate agents and investors are rediscovering the efficacy of this tactile approach, finding that it resonates deeply with recipients.

The reason it works so well is because it feels personal, genuine, and low-pressure, which helps it cut through the noise of traditional, polished marketing.

What makes it effective:

  • Lack of branding: It feels like a neighbour or local buyer reaching out, not a sales pitch.
  • Plain card: Suggests effort and authenticity rather than mass-produced advertising.
  • Handwritten style: Boosts open/read rates and emotional response.
  • Direct, conversational tone: “Sorry for the unique approach…” feels disarming and honest.
  • Low-key call to action: “Let’s chat” feels less intimidating than “Call for a free valuation.”

Performance & Anecdotal Results:

  • Many independent estate agents and investors report response rates of 5–10%, especially in areas with high property value or low stock.
  • It’s especially effective in off-market acquisition — sellers who might be tempted but haven’t listed yet.
  • Some agents report getting instructions for listings worth £500k+ from cards that cost less than £1 to produce and post.

As Brandon Turner, a prominent real estate investor, notes:

“Direct mail is one of my favorite ways for landing real estate deals… A handwritten note though feels personal, intentional, and genuine. It’s also rare nowadays.”

This sentiment is echoed across various forums and discussions, where professionals share their successes with handwritten outreach.

Where you’ve likely seen it:

  • There are threads in property forums like Property Tribes, The Property Hub, and various Facebook groups for investors where people mention this exact approach.
  • A lot of off-market deal sourcers use it.

The Psychology Bit

Handwritten notes tap into a fundamental human desire for personal connection. They stand out amidst the sea of impersonal digital messages, offering a tangible touchpoint that recipients can hold, feel, and revisit.

A poignant example comes from a Financial Times article, where a buyer’s heartfelt letter to a seller led to a successful purchase, even at a lower offer. The seller felt a connection, stating:

“They want to feel the new owner has fallen in love with their house. They want to like who they are selling to.”

This emotional resonance can be a decisive factor in property transactions.

 Real-World Success Stories

The effectiveness of handwritten direct mail isn’t just theoretical; it’s backed by tangible results. For instance, a user on the BiggerPockets forum shared:

“I sent out 3,000 handwritten ones to property managers and got an outstanding response. At least ten times better than usual.” 

Similarly, a Reddit user in the r/realtors community discussed their experience:

“They are very effective but I use a service because my handwriting is bad. The key is a handwritten envelope with a real stamp.” 

These anecdotes highlight the approachability and effectiveness of handwritten outreach.

Crafting the Perfect Note

When composing a handwritten note, authenticity is key. Avoid overt branding or sales language. Instead, focus on genuine interest and a conversational tone. For example:

The Casual Pitch

Hi there,

Sorry for the ‘on the off chance style note’ — I just wanted to ask if you might be thinking about selling your property? I’m looking for homes in this area.

Thought it was worth reaching out. If you’d be open to a quick chat, my number is [xxxxxxx].

Many thanks,

[Your first name ]

Why it works: It disarms with simplicity. The message doesn’t feel like a corporate campaign. It reads like a personal nudge — the kind you’d get from a neighbour or someone genuinely interested. No logos, no “just listed” buzzwords, no estate agent speak. Just a human message, simply worded.

Curiosity-Based Pitch

“Hi, sorry for the handwritten note out of the blue – I was wondering if you’ve ever thought about selling?

I’ve been looking for something just like your place in this area.

If it’s something you’d consider, even loosely, I’d love to have a quick chat.

Here’s my number: [xxxxx]

Thanks, [First Name]”

Why it works: Curious tone sparks intrigue, but doesn’t pressure them into anything.

The Investor Style Pitch

“Hi,

Sorry for the direct approach – I’m a local buyer looking for a property in this area.

Your place seems like a perfect fit for what I’m after.

I’d love to speak if selling is ever something you’d consider.

Thanks,

[Name] – [Number]”

Why it works: Doesn’t hide being a buyer but keeps the tone respectful and non-pushy.

This approach fosters trust and opens the door for meaningful conversations. 

The Curious Case of Yellow Letters

Yellow letters are the property world’s cheeky little secret. They have been a thing for some time, they scream “Notice me!” Without a flash of a corporate logo, these letters cut through the usual direct mail clutter with a personal, almost nostalgic touch. 

In estate agent circles and on property forums like Property Tribes, yellow letters have become the go-to method for those who want their message to feel less automated and genuine. As one real estate enthusiast put it, “Yellow letters feel like a personal invitation rather than a sales pitch – there’s just something about that handwritten charm that makes it hard to ignore.”

Not only does the vibrant color grab attention, but it also signals authenticity—a rarity in today’s digital deluge. When you use a yellow letter, you’re basically saying, “I’m taking a moment out of my busy day to write to you personally.” That effort translates into trust and makes the recipient more open to a conversation. 

The concept of yellow letters combine style, sincerity, and a dash of bold personality, proving that sometimes, the best way to stand out in property marketing is to simply be a little different.

Partnering with Pen Written Post

For those looking to implement this strategy at scale (after writing a few, you will see why people outsource this to us) Pen Written Post offers high-quality, handwritten direct mail services tailored for estate agents. With a reputation for excellence, they ensure each note maintains the personal touch that makes this approach so effective.

Ready to stand out in a crowded market? Embrace the power of the handwritten note and connect with potential clients on a personal level. After all, in a world of digital noise, a simple pen on paper can make all the difference to getting more people looking to sell. 

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